Broker Operations Manager

Description

About us Bitget is one of the world's leading digital assets ecosystems. With over 120 million registered users, Bitget has one of the most comprehensive suites of blockchain products and services available via bitget.com. Our mission is to support the growth of the digital assets industry and we believe it represents the future of finance. What we do empowers the future of finance by ensuring secure, efficient and smart digital transactions. We are one of the fastest growing companies in the digital asset sector. If you are looking for cutting-edge work, where you will have opportunities to develop your career among peers who are experts in their field, and you believe in the future of digital currency, then look no further than Bitget! What you'll do Analyze broker data to understand enduser behavior and needs, and develop user operations strategies. Plan and execute a variety of broker campaigns to grow the users and trading volume. Monitor broker and enduser feedback to continuously optimise their experience. Manage event budgets and evaluate campaign performance Collaborate closely with the broker BD to grow the existing brokers Collect broker's feedback to continuously optimize event planning and execution processes. Collect and analyze broker data to gain insights into user behavior and needs Track the performance of key performance indicators (KPIs) and make recommendations for improvement. What you'll need Solid experience in a role focusing in user operatio

Responsibilities

• Analyze broker data to understand enduser behavior and needs, and develop user operations strategies.
• Plan and execute a variety of broker campaigns to grow the users and trading volume.
• Monitor broker and enduser feedback to continuously optimise their experience.
• Manage event budgets and evaluate campaign performance
• Collaborate closely with the broker BD to grow the existing brokers
• Collect broker's feedback to continuously optimize event planning and execution processes.
• Collect and analyze broker data to gain insights into user behavior and needs
• Track the performance of key performance indicators (KPIs) and make recommendations for improvement.

Requirements

• Solid experience in a role focusing in user operations or event operations
• Prior experience in crypto exchange, trading platform, brokerage is preferred
• Great passion for crypto or digital assets with strong knowledge of brokerage, liquidity
• Strong communication and relationship building capabilities with clients
• Strong data analysis and event planning skills.
• Proficiency in various user operations and event operations tools.
• Fluency in English and Chinese for business communication