Senior KYC Specialist (Bitget EU)

Description

About us Bitget is a global digital asset platform providing spot and derivatives trading and related products to retail and institutional clients. Bitget EU is committed to operating to high regulatory and compliance standards across Europe and to delivering a secure, fair, and transparent trading experience. We continuously strengthen our controls to prevent misuse of our platform and support a safe crypto ecosystem. What you'll do We are looking for an experienced Senior Due Diligence Specialist to join Bitget EU's Anti-Financial Crime (AFC) / Compliance team in Vienna. In this senior contributor role, you will perform and oversee complex KYC/EDD reviews for retail customers. You will ensure all onboarding and periodic review processes are fully aligned with Austrian FM-GwG, WiEReG, EU AML/CFT requirements, sanctions expectations, and Transfer of Funds Regulation / Travel Rule considerations. This role is ideal for professionals with hands-on experience in KYC/EDD from crypto, fintech/EMI, or banking, who can apply a risk-based approach and produce high-quality audit-ready documentation. Location: Vienna; Relocation from other EU countries possible KYC / Retail Due Diligence Conduct risk-based KYC/CDD/EDD/ODD reviews for EU retail customers in accordance with internal policies, FM-GwG requirements and group standards Assess and document customer risk factors (jurisdiction, occupation, product usage, behavioural indicators, adverse information), including defining and

Responsibilities

• We are looking for an experienced Senior Due Diligence Specialist to join Bitget EU's Anti-Financial Crime (AFC) / Compliance team in Vienna. In this senior contributor role, you will perform and oversee complex KYC/EDD reviews for retail customers.
• Location: Vienna; Relocation from other EU countries possible
• KYC / Retail Due Diligence
• Conduct risk-based KYC/CDD/EDD/ODD reviews for EU retail customers in accordance with internal policies, FM-GwG requirements and group standards
• Assess and document customer risk factors (jurisdiction, occupation, product usage, behavioural indicators, adverse information), including defining and applying EDD triggers and review frequencies
• Perform verification and reasonableness checks for Source of Funds (SoF) and Source of Wealth (SoW), ensuring consistency with customer profile and expected activity
• Review and resolve screening hits (sanctions, PEPs, adverse media) and determine appropriate risk outcomes and escalations
• Support investigations by providing KYC context and documentation to Transaction Monitoring/KYT, Fraud and other AFC stakeholders

Requirements

• 5+ years of hands-on experience in KYC/CDD/EDD/ODD and/or KYB/corporate onboarding/AML-CFT roles, ideally in crypto, fintech/EMI, or banking
• Solid working knowledge of Austrian FM-GwG and WiEReG, and familiarity with broader EU AML/CFT requirements and Transfer of Funds Regulation / Travel Rule considerations
• Proven ability to assess SoF/SoW, analyse complex ownership structures and document clear, defensible rationales for approvals, restrictions and escalations
• Experience with KYC tooling and data sources: ID&V solutions, commercial registries, beneficial ownership registers, screening systems, adverse media providers and case management platforms
• Strong investigative writing and documentation skills; comfortable producing clear, audit-ready KYC rationales and escalation notes
• Excellent English communication skills (written and verbal); German is a strong advantage for Vienna-based work
• Highly detail-oriented, structured, independent and proactive, with the ability to manage multiple complex reviews under deadlines in a fast-paced environment
• Willingness to work in an on-site or hybrid setup in Vienna (depending on business needs) and to complete a background check where required