Professional Trading Clients Operations Manager 专业交易客户高级运营经理

Description

About us Bitget is the world's largest Universal Exchange (UEX), serving over 125 million users and offering access to over 2M crypto tokens, 100+ tokenized stocks, ETFs, commodities, FX, and precious metals such as gold. The ecosystem is committed to helping users trade smarter with its AI agent, which co-pilots trade execution. Bitget is driving crypto adoption through strategic partnerships with LALIGA and MotoGP™. Aligned with its global impact strategy, Bitget has joined hands with UNICEF to support blockchain education for 1.1 million people by 2027. Bitget currently leads in the tokenized TradFi market, providing the industry's lowest fees and highest liquidity across 150 regions worldwide. 岗位职责 面向 VIP、API、量化及机构客户，基于 API、UTA、借贷、费率、账户结构、风控等需求，提供专业交易产品解决方案。 协同产品、技术、风控、BD、RM 等团队，推动客户问题解决、产品需求落地及专业交易能力迭代。 制定 API 与机构客户运营增长策略，提升专业交易用户规模、交易量、资产沉淀及产品渗透率。 策划专业交易客户活动、费率政策、权益方案及专项激励，支持区域团队获客与转化。 推动 UTA 杠杆、质押借贷、配资等业务增长，建立 VIP配资与借贷处理 SOP。 支持期权、美股、股票代币、数字货币等多品类专业交易客户需求，沉淀典型客户案例和解决方案。 搭建客户需求与问题跟踪机制，输出 FAQ、SOP、培训材料及客户方案，为区域 BD/RM 提供中台支持。 岗位要求 5年以上交易所、券商、机构业务、VIP运营、API客户运营或借贷业务相关经验。 熟悉数字货币现货、合约、期权、统一账户、API交易、借贷、保证金等产品。 有机构客户、量化团队、做市商、API客户、大客户运营经验者优先。 具备较强的产品理解、业务分析、客户需求拆解和跨部门项目推动能力。 具备数据驱动思维，能够围绕交易量、资产规模、借贷余额、客户留存等指标制定运营策略。 中文和英文流利，能够独立完成客户沟通、方案输出和内部培训。 有 Binance、OKX、Bybit、Deribit、券商 PB、量化机构或做市商相关经验者优先。 Why Bitget? Bitget is the world's leading web 3 platform for copy trading and one of the world's largest and most respected exchanges We are a global company with staff members fr