Futures User Operations 合约专业用户运营

Description

About us Bitget is the world's largest Universal Exchange (UEX), serving over 125 million users and offering access to over 2M crypto tokens, 100+ tokenized stocks, ETFs, commodities, FX, and precious metals such as gold. The ecosystem is committed to helping users trade smarter with its AI agent, which co-pilots trade execution. Bitget is driving crypto adoption through strategic partnerships with LALIGA and MotoGP™. Aligned with its global impact strategy, Bitget has joined hands with UNICEF to support blockchain education for 1.1 million people by 2027. Bitget currently leads in the tokenized TradFi market, providing the industry's lowest fees and highest liquidity across 150 regions worldwide. What you'll do Trading Experience Enhancement： Conduct regular competitor research and user interviews; segment retail users and professional traders, and drive the implementation of solutions addressing core pain points and trading experience requirements. Futures Product Operations： Collaborate with the Product team to research competitor products and internal product user journeys; identify product gaps and drive implementation to enhance product competitiveness. TradFi Futures Operations： Identify market hotspots across TradFi assets, including precious metals, commodities, and U.S. equities; collaborate on the listing and delisting evaluation of TradFi futures/contracts, and support promotional campaigns around trending market opportunities. What you'll need More than 3

Responsibilities

• Trading Experience Enhancement：
• Conduct regular competitor research and user interviews; segment retail users and professional traders, and drive the implementation of solutions addressing core pain points and trading experience requirements.
• Futures Product Operations：
• Collaborate with the Product team to research competitor products and internal product user journeys; identify product gaps and drive implementation to enhance product competitiveness.
• TradFi Futures Operations：
• Identify market hotspots across TradFi assets, including precious metals, commodities, and U.S. equities; collaborate on the listing and delisting evaluation of TradFi futures/contracts, and support promotional campaigns around trending market opportunities.

Requirements

• More than 3 years of experience in operations or product roles at mainstream exchanges or traditional securities brokerage firms.
• Deep understanding of futures/derivatives trading logic, with knowledge of professional futures traders’ user profiles and needs.
• Strong understanding of TradFi assets, including precious metals, commodities, and equities.
• Strong data analysis skills, with the ability to identify issues from trading data and drive decision-making.
• Fluent in spoken English and able to use English as a working language.